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Cheshire Henbury |
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EmbeddedSystems |
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The Strategic Importance of
Embedded Microprocessor Systems
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Placing an embedded microprocessor
system into a product makes the product smart. It can then be
programmed to do things that are too difficult or expensive using
conventional technologies such as logic, or time switches, and
so on. Link such a smart product to the Internet and it can do
even more. For example, products can be programmed to do self-diagnostic
checks and to report back to the manufacturer. Not only does
this provide the potential to collect data that can be used to
improve products, it can also allow for the manufacturer to inform
the user of potential problems, so that action can be taken.
This opens up possibilities for improved customer service as
well as new services. Basically, embedded microprocessors enable
firms to compete on product and service innovation, by adding
product and service features that customers value, but which
would be largely impossible without this technology. |
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- Copyright
© 2001, Cheshire Henbury, Created by Paul T. Kidd, Revised
October 2001
http://www.CheshireHenbury.com
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