E-business

Contents

Preface

International Editorial Advisory Panel

Part I: Key Issues

Section 1: Business, Strategy and Policy Issues

Towards a mobile Information Society
G. Wahlberg

Infoville: A large-scale implementation of a Smart Community model
M. Pérez Muro

Social Inclusion in the Information Society
G. Hall

Time-to-Knowledge: The New World Challenge
M. Couzens

Achieving European Competitiveness in a Knowledge Based Economy
M. Auckland

Electronic Procurement
S.R. Leonard

Helping UK Small Firms into the Digital World
J. Searle

e-Europe and the IST Programme
R. Zobel

Prime Minister's Questions
M. Collins

Defining a framework for the new economy indicators : Challenges for companies performance and Public policy
A. Bounfour

Successful E.Commerce Business Design
C.H. Benitez

eBusiness and Organisational Change
P. Jackson, L. Harris

The Spread of Telework in 2005
K. Gareis, N. Kordey

 

Section 2: Legal, Regulatory, Security, Trust and Confidence

The amalgam of Service Providers names: implication on Internet (liability) regulation?
K. Bodard

The Influence of the Legal Environment on Internet Security
I. Gil Pechuán, R.I. Navarro Varela, R.D. Franco

Electronic Commerce and Consumer Protection in Europe
M. Lehmann

Online Intermediary Liability Framework
M. Välimäki, P. Martikainen

Managing legal paperwork: an integration effort
R. Gagliardi, P. Fiorenzani, S. Montanari, G. Mazzini

FILIGRANE: an electronic copyright framework
P. Vannel, G. Tsobgni

Security for E-Commerce Applications
A. Königer

Facilitating Administrative Services for Mobile Europeans with Secure Multi-Application Smartcards
R. Riedl

Smart Cards Technologies for the Internet: Security and Interoperability Issues
D. Ankri

PKI case study: Bank of Sabadell
J. Buch

A New Standard For Security In E-Commerce
A. Elsaleh

Digital Signature for Administrative Simplification and for E-Commerce Development (Digisec Project)
A. Schena

Co-Ordination of Security Activities between Chambers of Commerce
N. Kyrloglou, D. Polemi, P. Forret, S. Grufferty, P. Landrock, J. Leerling, O. Mueller, S. Rytlig, D. Spinellis

Authenticating Web-Based Virtual Shops Using Verifiable Visual Seals
H. Yoshiura, T. Shigematsu, S. Susaki, T. Saito, H. Toyoshima, C. Kurita, S. Tezuka, R. Sasaki

A Security Chain for Trust and Confidence
L. Beslay

Nsafe.no: A Norwegian on-line business certification and quality label scheme for e-commerce
A.B.S. Fosse

Business Models and Regulation in the Electronic Distribution of Music
M. Kretschmer, R. Wallis

Copyright Description Language for Distribution of Digital Contents
H. Hoshino, A.Yamada

Digital Rights Management and E-Commerce Applications
A. Torrubia, L.J. Martí, F.J. Mora

Digital Signatures for Web Content
C. Geuer-Pollmann, C. Ruland, P. Sklavos, M. Moula

A PKI Scenario for High-Security Communications: Re-issued Certificates
O. Cánovas, A.F. Gómez, G. Martínez

Mediating and Monitoring Electronic Commerce
T. de Bree, V. Furundarena

 

Section 3: Training, Innovation and Regional Development

Regional Systems of Innovation and the Exchange of Knowledge: Evidence and Issues for Policies
P.P. Patrucco, K. Michoel

E-Learning for European Industry
M. Kelleher, A.Haldane, G.van Heijst

 

Making innovation exploitation a success business story: The IST DILEMMA Project
V. Tsakalos, N. Melanitis, A. Constantinou, A. Koumpis, Z. Damianova, A. Michaelides, L. Volle, T. Haug, A. Smeets

THINK BIG: Think Business, Innovation, and Growth
I. Hussla, A. Thiemann

Design of a Web-Based Training System: Focus on the Internet, E-Commerce & EDI
Y. Duan, R. Mullins, D. Hamblin

FifeDirect - using the Internet for regional economic development and social inclusion
A. Lake

Multimedia Course in a Professional Target: Electronic Commerce
M. Castro, A. Colmenar, C. De Mora, F. Yeves, J. Peire

Accelerating eCommerce in Europe through networked regional and national Activities
A. Flottmann-Nilsson

Linking the Scandinavian countries and Scotland through Information Technology: Best practice experiences from the IT-Scand project
K. Davis, C. Richards

Innovation-Online: A Vortal for Supporting Innovative SMEs within a Regional Economy
P. Anderson

PREMISE: Increasing European SMEs' Take-Up of Electronic Commerce
L. Wittenberg

Support to Project Proposers under the IST Programme
P. Drath, R. Pleger, R. Gagliardi, S. Muscella, A. Ceccarelli

 

Part II: Application Areas

Section 4: Knowledge-based Enterprises

Knowledge Workers and the Psychological Contract
P.C. Flood, T. Turner, D. D'art

A Virtual Database Management System For The Internet
A. Pan, L. Ardao, M. Álvarez, J. Raposo, Á. Viña

Information age business and knowledge-driven virtual market places
D. Bönke, E. Ammann, J. Zabel, P. Constanta

The Development of FactManager™ - Delivering tailored content management solutions for Portals
P. M Cunningham

Intangible Asset Management: Recognising, Valuing and Managing Intellectual Capital
P. O'Regan, D. O'Donnell

Corporate Memory Management through Agents
P. Perez, H. Karp, R. Dieng, O. Corby, A. Giboin, F. Gandon, J. Quinqueton, A. Poggi, G. Rimassa, C. Fietta, J. Mueller, J. Hackstein

Inter- and Intra-Organisational Barriers to Sharing Knowledge in the Extended Supply-Chain
R.J Barson, G. Foster, T. Struck, S. Ratchev, K. Pawar, F. Weber, M. Wunram

 

KnowCat: a Knowledge Crystallisation Tool
R. Cobos, X. Alamán

Measurement System for the Evaluation of R&D Knowledge in the Engineering Sector
K. Wagner, I. Hauss, A. Polterauer, L. Saikkonen, Timo Koistinen

Knowledge Management and Trust in the new Enterprises
K. Kosanke

People and Knowledge in the NetEconomy
F. García Pastor

Knowledgeable Information Brokering
W. Jansweijer, E. van de Stadt, J van Liesholt, J. Bruker

On-To-Knowledge: Ontology-based Tools for Knowledge Management
D. Fensel, F. Van Harmelen, M. Klein, H. Akkermans, J. Broekstra, C. Fluit, J. Van Der Meer, H.-P. Schnurr, R. Studer; J. Hughes, U. Krohn, J. Davies, R.T Engels, B. Bremdal, F. Ygge; T. Lau, B. Novotny, U. Reimer, I. Horrocks

Technologies for Intelligent Information Retrieval from WWW
A. Hovila, M. Linna, T. Rintala

 

Section 5: Procurement, Logistics and Supply Chain Management

SMARTMAN ICT - An e-procurement solution for organisations
S. Ristol

Strategies for Electronic Procurement - Possibilities and Risks
D. Knudsen, R. Lindroth, E. Larsson

Strategies for E-fulfillment -Changes in the logistics value chain
F. Straube, A. Lueck

Wireless identification revolutionizes the supply chain?
J. Holmström, C. Winquist, V. Kämäräinen

Electronic Procurement Solutions for Small and Medium Enterprises
R. Alard, I. Hartel, R. Hieber

SupplyPoint: An integrated system supporting e-business in the construction sector
S. Kerridge, C. Halaris, Gregory Menzas

B2B-ECOM: Open Standards for Inter-Operable e-Catalogues
E. van Roessel, P. Kesteloot, P. Howgate

The E-NTRY Web-based E-commerce Platform: an advanced infrastructure supporting Tendering, Bidding and Contract Negotiation
E. Coscia, S. Nicolodi, R. Doyle, A.Slade, K. Ginty, T.A. Shamsi , L. Ioannou, P. M. Chrissohoos

VESI - The Solution For Interorganisational Dynamic Supply Chains
R. Ahlers

Requirements and Business Models for Practical Trading Tools and Broker Services for Efficient Bidding and Procurement in the Tile Industry
O. Peters, J. Zabel, F. Weber

Pre-notified trucks pass the gate faster
F. Arendt

Modelling to support an eBusiness environment in the Feed Industry
I. Hunt, J.-C. Carillette, L. Callewaert

B to B Electronic Commerce Server with Virtual Market
T. Kaihara

Customer controlled e-logistics
J.T.W. Damen

XML-based Internet Communication for Advanced External Logistics
K. Fürst, T. Schmidt

The KARE eBusiness Strategy for the Acquisition and Supply of One-of-a-kind Products
D. Mòller, K. Heimannsfeld, D. Schaper

 

Section 6: Virtual and Extended Enterprises

A Web Enabled Solution for Managing Distributed Product Innovation
K. Cormican, D. O'Sullivan

MOTION - a Distributed, Innovative eWork Platform to Support Teamwork in Large Extended Enterprises
M. Boero, P. Chiabra, C. Ghezzi, M. Jazayeri, M. Tarkiainen

Active Knowledge Models of Extended Enterprises
F. Lillehagen

New methods and tools for collaborative rich media production in broadcasting organisations
A. Gaiser, F. Schmidt

Web-based Virtual Enterprise Network for the Maritime Industry
C. Odendahl, R. Angeli, J. Haenisch, D. Jaramillo, S. Makris, E. Weitzenböck

Smart organisations: Benefits of Mobile Internet to business processes
E. Lopez, J.M. Rueda, E. Guardo

Virtual Service Enterprise Services: An Architectural Framework
D. MacRandal, K.-D. Kreplin, S. Mathews, B. Slof

Binding Distributed Business Process Co-ordination (DBPC) and Digital Co-operation Networks
Á. Nunes, J.J. Pinto Ferreira, J.M. Mendonça

Sharing of Computing Facilities and Engineering Tools via Web Based Internet application
G. Palli, G. Agosti, A. Rodolico

From Business Integration to E-Business
J.J. Pinto Ferreira

An Agent-based Workflow System for Inter-enterprise Business Processes
A. Dogac, Y. Tambag, A. Tumer, M. Ezbiderli, N. Hamali

A Distributed Information System for Improved Business Co-Ordination within Networked and Extended Enterprises
J.P. Sousa, A.L. Azevedo, A.L. Soares

COMPETE - A COMmon Platform for the ExTended Enterprise
M. Sanseverino, N. Matino, G. Secco Suardo, S. Gusmeroli, M. Argilli
Extended Products in Dynamic Enterprises: The IST Project Cluster EXPIDE
B.E. Hirsch, J. Eschenbächer

A tool to support co-operative product development in the area of e-Business
H.K. Tönshoff, V. Uhlig, U. Dietrich

 

Section 7: E-business for Manufacturing Industry

Virtual Enterprise Co-Operation Model for Web-Enabled Production Management for SME-Networks
P. Kalliokoski, I. Seilonen, M. Ollus, K.O. Koskinen

Global Engineering and Manufacturing in Enterprise Networks - GLOBEMEN
J. Laitinen, M. Ollus, M. Hannus

Presentation of the IMS-project approach to analyze and improve logistics performances in production networks
M. Rüttgers, M. Weidemann

ICT-Supported Participative Simulation to Enable Integrated Intellectual Capital Management
F.M. van Eijnatten, R.J. van den Berg, J.B.M. Goossenaerts

An Overview of IMS-HUTOP Project
H. Tomita, S. Hata, H. Koshimizu, K. Kishimoto, T. Kaihara

Reconfigurable Manufacturing Systems
P. Bunce, C. Anderson

A dynamic management methodology with modular and integrated methods and tools for knowledge-based, adaptive SMEs: IMS Project SYMPHONY
C. Meier, P. Jehle, I. Affolter, L. Brouyere, E. Merino, L. Sciboz, N. Roth, J. Prieto, J. Kemp

Harmony: Coping with the Complexity of Business Innovation
B. Söndgerath, J. Martinetz

Web Enabled Collaborative Forecast
A. de Oliveira, J. de Oliveira, M. de Oliveira

Advanced Fractal Companies use Information Supply Chains (ADRENALIN)
J. Martinetz, D. Markfort, A. Klostermeyer, N. Brehmer

eBusiness and eCommerce Based on a Novel Object-Oriented Database
G. Schaub

A Customisable Plug and Play Solution for SME WEB-Enabled Interconnection
F. Bonfatti , P.D. Monari

Management of Corporate Knowledge for Process Improvement in Manufacturing Companies
U. Fischer, D. Stokic, T. Beckmann

ICT Support for Dynamic Virtual Enterprises in One-of-a-Kind Industries
A.S. Kazi, M. Hannus

Managing the Development and Engineering Changes of Complex Products in a Distributed Engineering Environment
M. Goltz, R. Schmitt, M. Vanden Bossche

Analysing efficiencies in networked enterprises using Information Supply Chains
P. Walsh, A. Koumpis

 

Part III: Applications, Tools and Technologies

Section 8: Selling over the Internet and the World Wide Web

WEBSELL: Intelligent Sales Assistants for the World Wide Web
R. Traphöner

Intelligent E-Commerce with Guiding Agents based on Personalized Interaction Tools
U. Thiel, A. Stein

SPGC: A Personalized Server and Content Manager
J. Santesmases, D. López, Y. Fernández

Advanced Presentation of Products as part of e-Commerce
J. Buerstenbinder, W. Lipp, M. Wankel, A. Bleicher

FashionMe: The Future of Fashion Shopping over the Internet
A. Miller, A. Müller

 

Interactive Marketing and Intelligent 3D-Configuration of Products in
Electronic Shop Systems
I. Fikouras, S. Wurst, F. Weber, K. Detken, U. Kaufmann

Web Intelligence: Analysis, Representation & Deployment
M. Mulvenna, S.S. Anand, A. Büchner, M. Baumgarten, A. Patrick, Z. Neuman

Personalised Services and Promotions in Internet Retailing
K. Pramataris, A. Vrechopoulos, N. Mylonopoulos, G. Papamichail, A. Poylymenakou

Creating Loyalty in E-Commerce Using Agent Technology
J. Pitt, Y. Arafa, G. Dionisi, S. Martin, Mark Witkowski

An Agent-Based Model for an Electronic MarketPlace
M.J. Viamonte, C. Ramos

Guiding the Customer's Search in E-Business with the Intelligent Cluster Index
O. Görlitz, R. Neubert, W. Benn

Critical Factors for e-Business Retailing
C. Persson, S. WilkstrØm

 

Section 9: Applications

OMEGA IST-1999-12088: An Open Market Energy Generation Allocation e-commerce System
L.J. Legorburu, L. Escudero

Re-Engineering the Mailer-Post Interface
J.L. Wells

E-collectivism: Emergent Opportunities for Renewal
A.-M. Greene, J. Hogan, M. Grieco

Multi-Channel Access to Parking Information and Reservation Services
B. Holtkamp, U. Schoon

A Novel Methodology for World-best Teamwork in Hospitals
J.A.V. Serrano, U.Kirchhoff

From Introvert IT Systems to Extrovert e-Services: e-Government as an enabler for e-Citizens and e-Business - A Framework of Principles
D. Gouscos, P.P. Georgiadis, T. Sagris

NetBank
C. de Castro Lozano, C. Romero Morales, F. Cortés Gámez, N. Cortés Gámez,

Quality of Service Guarantees in the Internet in a Multi-Provider Environment
M. Maresca, N. Zingirian, P. Baglietto

All-Inclusive Digital Town and its Villages
J.R. Mendes

Managing a Flexible Telework Portfolio
S. Turnbull

The evolution from Telco to e-Telco: e-business vision of Telefónica de España
J.A. Latasa Vassallo, V. Fernandez Vidal

Simulation on demand
P. Allen, M. Addis, M. Surridge

Mobile Multimedia Solution for After-Sales Service of Agricultural Equipment (NMIS)
H. Kekäläinen, S. Linnainmaa, P. Lundqvist

 

Portable Assistant for Operators Networks in the Maintenance of Large Industrial Plants
J.S. Amezua, A. Ayerbe, D. Carboni, J. Kirakowski, J.L. Lopez, J. Lorente, E. Morten, A.Tossio

EBusiness for Public Services and Government On-line - Comparisons between Initiatives of eBusiness for public sector in Europe
K.-E. Andersson

Small retailing of fresh food in the e-business era
A. Marqués, K.G. Zografos, R. Ferri

A case study for XML based EDI: the Italian customs documents
P. Baglietto, M. Maresca, N. Zingirian

E-WINE
M. Bocos, C. Gascón

Distance Consulting for Small and Medium-Sized Enterprises
M. Allegra, G. Fulantelli, G. Chiazzese

Process Oriented integrated quality Management Internet Services for SMEs: PROMIS
C. Rehm-Berbenni, H. Dlaska, L. Luckner

ENScube: Enhanced European Numerical Simulation Services for Small and medium-sized enterprises
P.-H. Cros, G. Baube, T. Melin

 

Section 10: Tools and Technologies

Internet Hyper Chains. Architectures to add flexibility to the value chain
N. Sakkas, R. Malkewitz, A. Oliveira

On the Offline Portability of Web Sites
G.R. Joubert, O. Kao, I. La Tendresse, S. Weinhuber

VIRTUE - The step towards immersive telepresence in virtual video-conference systems
O. Schreer, P. Sheppard

eBusiness Solutions for Flexible Mobility Services In Europe
G.Ambrosino, M.Boero, P. Eloranta, D.Engels, B. Finn, P.Sassoli

Solutions for Voice-Controlled eCommerce and eBusiness Processes
R. Köppen

Measuring the Performance of eBusiness and eWork based on their business processes
I.S. Fan, A. Heslop, M. Heras, J. Heredia

TOWER: Theatre of Work Enabling Relationships
W. Prinz, A. Mcgrath, A. Penn, P. Schickel, F.Wilhelmsen

How Business Models Influence the Development of E-Business Applications
H. Kühn, S. Junginger, F. Bayer

Technical Tools for Improving communication in Textile/Clothing Sector
F. Kotzia

Requirements for Mobile E-Commerce
A. Tsalgatidou, J. Veijalainen

Sustainable Workplace and Workplace Design: From The Definitions Towards A Conceptual Model
C. Caramelo Gomes, G. Aouad, M. Ormerod

Net Society: Content Creation in Broadband Systems
B. Lennstrand, C. Persson, L. Forsström

The challenge of Quality Assurance in the growing telecollaboration practice
J.A. Garcia, J.M. Hernandez, A.J. Arenas

Recognizing Speech over IP: Towards Spoken Language Interfaces for E-business
C. Peláez-Moreno, A. Gallardo-Antolín, F. Díaz-De-María

An R&D RoadMap for AI Planning applied to Workflow Management
P. Kearney, D. Borrajo

eComponents in Action: Software Components Successfully Applied to Survive to eShock
C. Pérez-Chirinos

Sign Language Translation Technology and Its Applications
M. Takeuchi, H. Ando, H. Sagawa, A. Koizumi, J. Matsuda, H. Fujisawa

A Mobile-Agent based Infrastructure for eWork and eBussiness Applications
G. Samaras, P. Evripidou, E. Pitoura

InGeo-IC: The portal to Geodata
U. Jasnoch, S. Göbel, D. Balfanz

Zabalnet: A powerful platform for learning and training on the Web
A. Segovia, J. Guinea

ECOS project: E-Business platform for SMEs
M.F. Borras, R. Gonçalves, A. Steiger-Garçao

The Promotion of Electronic Commerce in SMEs through a National Network of Local Business Centres
C. Mayoral, I. Atorrasagasti, P.L. Palomino, F. J. González

eBusiness Models within Small and Medium Enterprises
F. Pigni, A. Ravarini, M.Tagliavini, G. Buonanno, C. Gallazzi, D. Sciuto

A Methodology for Exploitation of Innovative Results in Internet-Multimedia Fields: The ECLAIR Project
B. Lacort

 

Author Index