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IST Programme Key Action II - Workprogramme 2001

The following Action Lines apply to all domains of RTD covered by Key Action II (i.e. II.2, II.3 and II.4).

Action Line Descriptions

II.1 RTD Spanning Key Action II

IST2001 - II.1.1 Socio-economic analysis

Objectives: To understand better the social, economic, industrial, technological and legal aspects of e-Work & e-Commerce and to develop models and scenarios that can help shape future policy, technology development and deployment strategies.

  • To identify obstacles to and opportunities for a wider participation in the knowledge economy, addressing equal opportunity and quality of life issues. This includes the identification of new technologies and the definition of implementation strategies to encourage family friendly work conditions and accelerate modernisation of work organisation.
  • To assess demand for new skills, competencies and associated training requirements, taking into account opportunities to increase user-friendliness of e-Work and e-Commerce systems.
  • To identify obstacles to and opportunities for:
    • Faster take up of e-Commerce by European businesses, especially SMEs, and consumers. This includes analysis of contractual and liability issues arising in the context of e-Commerce transactions.
    • The creation and growth of start ups in Europe.
  • To gain a better understanding of the economic impact of the knowledge based economy, its new business paradigms and intangible elements, and its potential impact for sustainable growth.
  • To explore the possible impact of radically new business scenarios and roadmaps.

Types of actions addressed: Accompanying Measures (excluding take-up), Research and Development, Demonstration and Combined projects.
Links with WP2000: Updated version of Action Line IST 2000 - II.1.1 reflecting eEurope priorities

IST2001 - II.1.2 Knowledge management

Objectives: To develop and validate innovative multidisciplinary solutions and practices aimed at leveraging numerous and varied sources of often incomplete and/or ill-structured individual and corporate knowledge found in dynamic networked organisations and communities of practice.

  • Integrated ICT platforms, including mobile, to manage the full lifecycle of knowledge (i.e. capturing, organising, maintaining, mining, sharing and trading knowledge) in support of both intra- and inter-organisational activities.
  • Personalised, context-, task-, and role-sensitive functionality for the dynamic provision and sharing of timely and relevant knowledge.
  • Solutions to organise and exploit heterogeneous unstructured information sources, using ontologies, self-organisation paradigms as well as semantic cross-lingual search, in support of e-work and e-Commerce applications.
  • Tools and environments for knowledge sharing, collaboration and socialisation within and between organisations, that build on methodologies from areas such as organisational behaviour, cognitive psychology, human factors, man-machine dialogues as well as social and management sciences.

Types of Actions addressed: Research and Development, Demonstration and Combined projects.
Links with WP2000: Updated version of Action Line IST 2000 - II.1.2.

IST2001 - II.1.3 Mobile and ubiquitous e-Work and e-Commerce

Objectives: To explore and validate secure, user centred mobile and ubiquitous (anywhere, anytime) models, solutions and practices for e-Work and e-Commerce
Visionary, multidisciplinary efforts that bring together expertise in 3rd Generation mobile, wearable, portable and wireless systems with that of people working in areas such as cognitive psychology, human factors, organisational behaviour, architecture/design and public facilities management.
Focus is on user centred concepts in the following areas:

  • Work outside normal offices (e.g. in public spaces, shopping centres, airports, hotels).
  • Environments for open, seamless and secure integration of heterogenous context-sensitive (e.g. time, location, or task-sensitive) e-Work/e-Commerce services and business processes.
  • Intuitive e-Work/e-Commerce solutions and environments that support novel useful interactions between people (e.g. customers, employees), smart artefacts and services.

Types of Actions addressed: Research and Development, Demonstration and Combined projects.
Links with WP2000: Updated version of Action Line IST 2000 - II.1.3

IST2001 - II.1.4 Exploratory high risk/long term research

Objectives: To explore visionary high risk/long term concepts with a high potential payoff.
Novel concepts relevant to this Key Action, especially speculative ideas with potential for important industrial, economic and/or societal benefits. Interdisciplinary proposals combining technological innovation with novel practices (individual or organisational) and/or novel business models are strongly encouraged.
Short assessment proposals (e.g. one year) as well as full scale project proposals are acceptable. Proposed exploitation plans will be evaluated, taking into account the longer-term, exploratory nature of work to be undertaken under this Action Line.
Types of Actions addressed: Research and Development, Demonstration and Combined projects.
Links with WP2000: New Action Line

IST2001 - II.1.5 High impact Take-up, dissemination, and training

Objectives: To promote the adoption and dissemination of novel and secure solutions and practices for e-Work and e-Commerce and to address training and international requirements in these areas.

  • Trials to help customise and validate promising yet untested technologies, applications, standards, and practices in realistic operational contexts and, in the process, to facilitate their early adoption and/or commercial exploitation. Trials should be replicable one-off exercises.
  • Best practice pilots to promote the broad adoption of novel solutions and practices. Projects that have a high-impact on regional and sectoral customisation for SMEs are also welcome, with preference for those capable of amplifying their impact by leveraging other sources of funding, private or public (e.g. industrial and/or regional, national or structural funds). These actions complement activities funded under Cross Programme Action IST2001
  • V.1.11 'CPA11: Regional and Sectoral pilot actions and demonstrations for the Digital Economy'.
  • Awareness and dissemination actions to promote and facilitate the broad adoption of novel solutions and practices, especially by SMEs.
  • High impact training actions to address the shortage of skilled people in all areas of e-Work and e-Commerce (e.g. actions to help set up new training programmes, to improve industrial relevance of university curriculums or to raise interest among students).
  • Actions to reduce the digital divide through promotion and co-ordination of grassroots activities (e.g. local initiatives, initiatives drawing on the expertise of youngsters).
  • High impact support measures (both take-up and non-take-up) tailored to the needs of Enlargement countries in their transition to the digital economy.
  • Accompanying measures aimed at promoting mutually beneficial co-operation in e-Work and e-commerce with third countries.

Types of Actions addressed: Trials, Best practice, Thematic Networks and non Take-up Accompanying Measures.
Links with WP2000: subsumes Action Lines IST 2000 - II.1.4, II.1.5 and II.4.2.

IST2001 - II.1.6 Large scale demonstrators

Objectives: To support the development of large scale demonstrators in different business and work settings.
Development of open environments to validate, demonstrate and/or benchmark interoperability, scalability, dependability or usability of similar or complementary solutions. When appropriate, demonstrators are expected to include one or more user communities.
Domains of interest include:

  • End to end IPR management for secure distribution of digital content
  • Interoperability of Public Key Infrastructures
  • Novel solutions and business models for digital interactivity
  • Large scale e-procurement demonstrators
  • Cross border interoperability of financial services
  • International and multi-jurisdictional online out-of-court dispute resolution systems and other consumer protection mechanisms.
  • Regional and /or sectoral e-communities of SMEs
  • International, multilingual, knowledge management environments for business
  • Open systems for authentication of employees outside normal offices, using mobile working technologies or through public access telecentres.

Types of actions addressed: Demonstrations
Links with WP2000: New Action Line

II.2 Flexible, Mobile and Remote Working Methods and Tools

Novel technologies will free workers and enterprises from traditional spatial, temporal and organisational constraints and can help increase creativity, productivity, agility, learning and co-operation. More generally, they have the potential to significantly enhance competitiveness and quality of working life, whilst making the workplace more accessible to all.

IST2001 - II.2.1 Intelligent workplaces for all

Objectives: To integrate emerging technologies such as wireless, multimodal, wearable, or embedded ones with innovative office and workplace designs to create and demonstrate creative work environments and practices suitable for all.
Focus is on interdisciplinary projects that bring technologists together with experts from areas as diverse as workplace design, human computer interaction, human factors, social sciences, psychology or architecture. Projects should address one or more of the following challenges:

  • Increasing participation in knowledge work and making it more accessible to people marginalised by the digital divide, by developing attractive, safe workplace designs in which integrated information and communication systems are easy to use and reduce information overload.
  • Promoting sustainable development through novel workplace concepts and novel work practices that improve efficiency of resource use, both in workplace equipment and in the built environment itself.
  • Developing innovative shared e-Work facilities, including multi-purpose telecentres in local communities. Synergy with regional development initiatives will be encouraged, notably within the framework of European Structural Funds and, in particular, the European Regional Development Fund.

Types of Actions addressed: Research and Development, Demonstration and Combined projects; Concerted Actions.
Links with WP2000: A refocusing of Action Line IST 2000 - II.2.1. on sustainable workplace design to reflect the policy priorities of the Lisbon Summit and the eEurope Action Plan.

IST2001 - II.2.2 Smart organisations

Objectives: To support the transformation of profit and non-profit entities into smart organisations (i.e. knowledge driven, adaptive and learning as well as agile in their ability to create and exploit the opportunities of an Internetworked economy) through a new generation of distributed and interoperable enterprise applications and services.

  • Development and validation of novel architectures, software platforms and pre-standards to support interoperability, seamless integration and knowledge sharing between heterogenous enterprise applications and services.
  • Promotion of industrial co-operation in the development of architectures and building blocks for next generation business applications and services and support of industry led pre-standardisation activities.
  • Development and validation of:
    • Interoperable solutions to support co-operation, workflow management and co-ordinated planning across extended/virtual organisations and associated value networks
    • Models and knowledge based methodologies to enhance an organisation's ability to adapt dynamically to ever changing conditions.

Types of Actions addressed: Research and Development, Demonstration and Combined projects; non Take-up support measures; Thematic Networks.
Links with WP2000: This is an updated version of Action Line IST 2000 - II.2.2 on Smart Organisations.

II.3 Management Systems for Suppliers and Consumers

New technologies offer the promise of redefining completely relations between suppliers and consumers across the value network, leading to a global digital economy where consumers and businesses can seamlessly and dynamically come together. These value constellations can be assembled dynamically in response to constantly changing, highly customised market demands.

IST2001 - II.3.1 Dynamic value constellations

Objectives: To explore, develop and validate innovative and visionary value creation models, systems, technologies and solutions in order to support market driven value constellations, where suppliers and consumers come together dynamically in response to or in anticipation of new market opportunities.

  • The dynamic creation of highly customised products and services in response to changing market demands.
  • E-Market mediation for the dynamic identification and selection of value constellation partners, including for example automated negotiation or advanced auctioning as well as value sharing and other contractual arrangements.
  • Full life cycle management based on IST of highly customised products and services across dynamic value constellations, from product conception all the way to dissolution of value constellations, product dismantling and resource recovery. This includes extended products that combine both tangible and intangible elements, as well as lifetime customer relationship management and online solutions for alternative dispute resolution.

Types of Actions addressed: Research and Development, Demonstration and Combined projects
Links with WP2000: This is an updated version of Action Line IST 2000 - II.3.1. on "Dynamic Value Constellations."

II.4 Information and Network Security and Other Confidence Building Technologies

The proposed work is driven by the need to build:

  • trust in order to stimulate the development of e-Work and e-Commerce
  • user confidence in information and communication systems and networks.

One important element of Community funded R&D in this area is its contribution to the development, adaptation and implementation of EU policies. Another concerns issues relating to standardisation and regulation. Accordingly, proposers are expected to be knowledgeable about relevant EU policies in trust and confidence where relevant to their proposals.

Key reference policy documents include the Directive on Electronic Signature, the draft Directive on Copyright & Related Rights in the Information Society (technical measures for protection & management referred to in Art. 5 and 6), the Directive on Data Protection, the draft directive on e-money and the eEurope 2002 Action Plan. Additionally, new standards, in particular the Common Criteria for Information Technology Security Evaluation and related protection profiles, and the ongoing standardisation activities, such as the European Signature Standardisation Initiative, should be given due consideration.

As in other areas in Key Action II, R&D in this domain is complemented by Take-up (AL II.1.5) and large-scale Demonstrations (AL II.I.6).

IST 2001 - II.4.1 Trust in information infrastructures

Objectives: To enhance trust in information infrastructures to support e-Work and e-Commerce and other related services.

  • Development, integration and validation of trust and security technologies in information infrastructures.
  • Development of technologies to support scalability and interoperability of security mechanisms and their demonstration in specified application scenarios.
  • Development and testing of assurance methods and techniques for information infrastructures to guarantee security as well as quality of service.
  • Development and application of technologies to prevent, detect and react to attacks on information infrastructures.
  • Development and validation of tools and methods to model security policies for networked organisations.

Type of actions addressed: Research and Development, Demonstration and Combined projects
Links with WP2000: Subsumes some of the issues previously covered under Action Line IST 2000 - II.4.1

IST 2001 - II.4.2 Enhancing security in electronic transactions

Objectives: To build trust in the use of information infrastructures by securing electronic transactions and content, and enhancing privacy.

  • Development of technologies to support auditability and to perform audits of transactions with respect to security (authenticity, non-repudiation, integrity, privacy and confidentiality).
  • Development of technologies to enhance privacy of users/consumers and to ensure confidentiality and integrity of electronic transactions.
  • Development and application of technologies to secure value (including property rights), content and data of electronic transactions (including financial transactions) and to support their management for trustful trading and use.

Type of actions addressed: Research and Development, Demonstration and Combined projects

  • To establish a representative international forum on copyright management in a digital environment to work on common rules and standards. Such forum should organise appropriate liaison with existing standardisation initiatives such as MPEG.

Type of actions addressed: Thematic Networks
Links with WP2000: Subsumes some of the issues previously covered under Action Line IST 2000 - II.4.1