- Section 1.4: Work and Mobility
Providing Innovative Services to Youngsters
Using Context-Aware Mobile Devices
R. Pascotto, M.H. Williams, H. Muyal
Multimedia Workplace of the Future
H. Kuhlmann
A Virtual 3D Video-Conference System
Providing Semi-Immersive Telepresence: A Real-Time Solution in
Hardware and Software
O. Schreer, N. Brandenburg, S. Askar, E. Trucco
Does e-Work Really Pay Off? An In-Depth
Analysis of Opportunity Costs for Telework
A. Gölz, J. Hofmann
STARMATE: Using Augmented Reality Technology
for Computer Guided Maintenance of Complex Mechanical Elements
B. Schwald, J. Figue, E. Chauvineau, F. Vu-Hong, A. Robert, M.
Arbolino, M. Schnaider, B. De Laval, F. Dumas De Rauly, F.G.
Anez, O. Baldo, J.M. Santos
Experiences on the Integration of Teleworking
and Telelearning into Small and Medium-Sized Enterprises
A. Knierriem-Jasnoch
- A
Worksupport Tool for the Team-Oriented Production and Management
of Multimedia Content for Cross-Media Publishing
F. Schmidt
Experience with Teamwork in Distributed
Work Environments
R. Messnarz, G. Nadasi, R. Bernhard, E. O'Leary and B. Foley
EMPLOY: New Employment through Innovative
Tools and Services for an Efficient/Effective European Structural
Funds Management
L. Gadda, D. Remotti and A. Savoldelli
LENSIS - Leveraging Non-Profit Sector
toward Information Society
F. Borga, A. Savoldelli and L. Vignolo
Providing
Innovative Services to Youngsters Using Context-Aware Mobile
Devices
R. Pascotto(1), M.H.
Williams(2) and H. Muyal(3)
(1) T-Nova Deutsche Telekom Innovationsgesellschaft mbH Berkom,
Berlin, 10589, Germany
(2) Dept of Computing & EE, Heriot-Watt University, Riccarton,
Edinburgh EH14 4AS, UK
(3) Steria Tour Aurore - 18, Place des Reflets, F - 92975 Paris
La Defense Cedex
Context aware applications
are believed to be amongst the most promising drivers for e-commerce,
in particular in the mobile technology market. The EU research
project Youngster aims to exploit this new technology, focusing
specifically on young people where a real market opportunity
exists. This paper outlines some of the issues and describes
the structure of an open middleware platform, which will be developed
to support features and services involving context awareness.
To satisfy user needs a pure technology development is not sufficient
and a user-centred approach will be followed by including young
people at all stages in the project from establishing requirements
to validating prototypes.
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Multimedia
Workplace of the Future
Herbert Kuhlmann
ZGDV, Rundeturmstrasse 6, 65283 Darmstadt, Deutschland
The focus of MAP is the development
of special technologies, components and new methods for multimedia
interactions that use novel and intelligent systems offering
assistance and supporting delegation. In the MAP system, software
agents do routine tasks that have little structure or are time-consuming
- no intervention of the user is needed. The results can then
be reported back and presented in adapted multimedia presentations.
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A
Virtual 3D Video-Conference System Providing Semi-Immersive Telepresence:
A Real-Time Solution in Hardware and Software
Oliver SCHREER(1),
Nicole BRANDENBURG(1), Serap ASKAR(1)' and Emanuele TRUCCO(2)
(1) Heinrich-Hertz-Institut, Einsteinufer 37, D-10587 Berlin
(2) Heriot-Watt-University, Department of Computing and Electrical
Engineering, Riccarton, Edinburgh EH 14 4AS, United Kingdom
The BT-project VIRTUE is developing
a videoconference system, aiming at a convincing impression of
immersive telepresence. It is being designed and constructed
to achieve 3-way video conferencing supporting life-size, upper-body
video images in a shared virtual environment. In this paper,
a complete software and hardware concept of the advanced real-time
demonstration system is presented. The concept and the algorithm
solutions show the feasibility of the challenging goal of the
project. A brief overview of the software modules is presented
showing the whole processing chain of the video conference system
and giving an impression of the quality of current results. We
also present the hardware concept, which meets the requirements
in computational power, modularity and extendibility. The proposed
system solution is realistic economically, as shown by cost estimates
of the most important components of the system.
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Does
e-Work Really Pay Off? An In-Depth Analysis of Opportunity Costs
for Telework
Achim Goelz, Josephine
Hofmann
Fraunhofer-Institut fiir Arbeitswirtschaft und Organisation
Nobelstrarje 12, D-70569 Stuttgart
This paper describes a typical
approach and findings in consultancy and research projects that
aim at clarifying the extended benefits of telework activities
in enterprises. We argue that some of the main benefits of telework,
the ability to create attractive workplaces also for part time
workers - e.g. young mothers, have also significant cost-cutting
effects. Especially if high qualified employees can be prevented
from resigning completely from the job by offering telework,
the advantages for the employer will be tremendous: Extended
search for new employees, training and knowledge management activities
may be minimised. Although there are important sums to be invested
in such activities, there is little public material concerning
the amounts of money to be invested here. In this contribution
we describe our method and exemplary results.
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STARMATE:
Using Augmented Reality Technology for Computer Guided Maintenance
of Complex Mechanical Elements
Bernd SCHWALD(1), Jean
FIGUE(2), Eric CHAWINEAU(3), Franck VU-HONG(2), Anne ROBERT(2),
Marco ARBOLINO(4), Michael SCHNAIDER(1), Blandine DE LAVAL(2)
Francois DUMAS DE RAULY(2), F.Gonzalez ANEZ(6), Octavia BALDO(5),
J.M. SANTOS(5)
(1) Computer Graphics Center (ZGDV), Darmstadt, Germany
(2) Thales Optronique S.A. (TOSA), Guyancourt, France
(3) CS Systems d 'Information (CSSI), Clamart, France
(4) Dune Ingegneria dei sistemi srl (DUNE), Rome, Italy
(5) European Aeronautic, Defence and Space Company (EADS)
(6) Tecnatom S.A. (TECNATOM), Madrid, Spain
This paper presents the project
STARMATE, funded by the EU (IST-1999-10202) which aims at specifying,
designing, developing, and demonstrating a prototype allowing
computer guided maintenance of complex mechanical elements using
Augmented Reality techniques. The system will provide two main
functionalities: User assistance for achieving assembly/de-assembly
and maintenance procedures, and workforce training of those procedures.
The system is dedicated to applications where access to conventional
paper or other documentation is cumbersome and aims at integrating
digital technical manuals, construction tiles and maintenance
procedures seamlessly into the workplace. It will rely on Augmented
Reality techniques, which is a growing area in Virtual Reality
research. The idea of Augmented Realtiy is to combine a real
scene, viewed by the user, with a virtual scene, generated by
a computer, augmenting the reality with additional information.
A multi-modal concept is basis for the interaction with the system.
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Experiences
on the Integration of Teleworking and Telelearning into Small
and Medium-Sized Enterprises
Anette Knierriem-Jasnoch
IKTT, Marktplatz 9, D - 64711 Erbach, Deutschland
The paper describes the action
line "Hessen-teleworking", an initiative of the Ministry
of Economy of the State of Hesse, and its activities to promote
the integration of telework and telelearning into small and medium-sized
enterprises, public administrations, and governments. The overall
goals are to reinforce the enterprises' innovation, to improve
their business processes and to establish best-practice references
for the implementation of telework. In particular the experiences
on the organizational and technical implementations of telework
are reported. Furthermore, the project " Telejob Service
in the Internet", a joint project of the Hessian Ministry
of Economy and the German Ministry of Economy and Technology
will be introduced.
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A
Worksupport Tool for the Team-Oriented Production and Management
of Multimedia Content for Cross-Media Publishing
Friederike SCHMIDT
Pixelpark AG, IMD, Rotherstr. 8, 10245 Berlin, Germany
Broadcaster, publishing houses
and multimedia agencies are all producing and managing multimedia
content and they are all facing the crossmedia publishing as
a new challenge. But at the moment there are only a few tools
trying to support these highly team oriented processes. Within
the framework of the European R&D-project MultiPro a work
support tool is being developed, which will meet the requirements
of multidisciplinary teams. A document management system is in
use as a basis for a web-based application, which combines communication-,
interaction-, resource- and time-management features. Additionally,
the system offers support for the creation of meta data and the
retrieval of archived material. The implemented remote access
functionality will furthermore allow external team members to
be part of the current production process - whether they have
an internet connection or not.
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Experience
with Teamwork in Distributed Work Environments
Richard MESSNARZ(1), Gabor NADASI(2), Rainer BERNHARD(2), Eugene
O'LEARY(3), Brian FOLEY(3)
(1) ISCN LTD, Florence House, 1 Florence Villas, Bray, Ireland
(2) ISCN Regionalstelle, Schieszstattgasse 4, A-8010 Graz, Austria
(3) TecNet, Crestfield Centre, Glenmire, Cork, Ireland
This paper describes the goals,
approaches, and implementations of a TEAMWORK initiative which
bases on previous EU results and works towards an integrated
solution including methodology, technology platform, and social
aspects. Major success factors are highlighted for the establishment
of virtual organisations. Also the experiences and what challenges
virtual organisations will face in the future are described.
In an EU funded project TEAMWORK this system is currently adapted
for:
- IS0 15504 compliant processes
in the defence sector,
- IS0 9001:2000 and ESA standards
in the aerospace sector,
- IS0 9000-2 in the service
sector for innovation transfer agencies in different European
countries,
- as well as for research networks
to establish collaborations across different regions on focussed
research topics.
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EMPLOY:
New Employment through Innovative Tools and Services for an Efficient/Effective
European Structural Funds Management
Lara GADDA(1), David REMOTTI(2), Alberto SAVOLDELLI(1)'
(1) Politecnico di Milano, 20133 Milano, Piazza Leonardo da Vinci
32. Italy
(2) T&T Tardito Impianti, 001.55 Roma, via Naide 45, Italy
The paper is composed by two
parts. The objective of the first part is to define a new approach
to the Business Process Re-engineering in the Public Administration.
In fact, in more recent years, the attention to process oriented
change management techniques has also emerged in the public sector,
through attempts to draw from private sector, searching for new
methodologies and managerial approaches that could satisfy the
need of organisational innovation. EMPLOY project analyses these
techniques in one of the public management processes, the European
Structural Funds. The second part of the paper is more related
to the new IST tools that should be used to improve the efficiency
and the effectiveness of non-profit organisations. In particular,
the project aims at developing innovative, user-relevant, technologies
such as new Web-based Data Warehousing and new Collaborative
Environment Tools, at providing the basis for standards by contributing
to the definition of data interoperability across the Web, and,
above all, it is bound to have a decisive impact on the creation
of job opportunities and reduction of unemployment, resulting
into a decisive increase in the promotion of initiatives, particularly
at regional and local level, that create jobs.
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LENSIS
- Leveraging Non-Profit Sector toward Information Society
Francesca BORGA(1), Alberto SAVOLDELLI(1), Luca VIGNOLO(2)
(1) AIP, c/o Politecnico di Milano, P.zza L. da Vinci, 32, 20133
Milano, Italy
(2) Iperbusiness, V.le Forlanini, 36, 20024 Garbagnate M.se,
(MI), Italy
Considering the high growth
of third sector and the absence of proper IT tools for non-profit
organisations, the project LENSIS aims at developing a set of
innovative and user-friendly software tools and an enhanced method
of work for supporting large non-profit organisations to better
use their resources and exploit their know-how. This paper aims
at discussing the non-profit organisation user requirements and
peculiarities in defining a specific IT platform, and the main
characteristics and advantages of the LENSIS platform.
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