Cheshire Henbury

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Response Ability:

The Language, Structure and Culture of the Agile Enterprise

Rick Dove

2001, ISBN 0-471350184


Contents

Part One - Agility, Response Ability, and Culture

Chapter 1: Putting Agility in its Place
Basic Concepts
Agility Does Not Come in a Can
Key Concepts and Terms
Getting a Handle on the Issues
Knowledge Is What Fuels Change
Organizing for Change and Complexity
The Handles of Understanding and Action
You Are What You Eat
Moving On
Notes

Chapter 2: Change-Enabling Structure and Culture
Adaptable Structure
Adaptable Products
Adaptable Processes
Adaptable Practices
RRS Structure
adaptable Culture
Remmele Engineering – Engineered for Response Ability
Structure and Culture in Perspective
Notes

Part Two - Change Proficiency: The Language of Agile Enterprise

Chapter 3: Frameworks for Change Proficiency
Change Proficiency in Perspective
Measuring Change Proficiency
Quality of Change
Categorizing Change in a Framework
Proactive Dynamics
Reactive Dynamics
The Language of Change Proficiency
Notes

Chapter 4: Response Situation Analysis
The Problem with Problems
Establishing Response-Able Design Requirements –
Four Diverse Examples
Methodology – Defining Problems and Opportunities
with Response Situation Analysis
Final Notes on the Analysis Process
Conclusion

Part Three - Adaptable Structure: The Enabler of Agile Enterprise

Chapter 5: Enabling Response Ability
Control in Response-Able Systems
Response-Able Structure
General Principles of Response-Able Systems
Conclusion
Notes

Chapter 6: Response-Able Enterprise Systems
Who's in charge?
Examples of Response-Able Enterprise Systems
Case Stories as Models
Conclusion
Notes

Chapter 7: Systematic Design of Response-Able Systems
Systematic Design
A Preliminary Framework/Component Architecture
Conclusion
Notes

Chapter 8: Intuitive Design of Response-Able Systems
Intuitive Design
Defining the Problem
Encapsulated Implementation
Unique IT Approach Provides Unique Competitive Advantages
Systems Integrity Management
Conclusion
Notes

Part Four - Knowledge and Culture: The Way of the Agile Enterprise

Chapter 9: Waking Up the Enterprise
Change Proficiency Maturity Profiles
An Introduction to the Reference Model
Twenty-Four Critical Business Practices – The Reference Model Armature
The Maturity Model
Examples
How and Why to Use Maturity Modeling
Deliverables
Objectives and Teams
Methodology and Technique
A Sheep in Wolf's Clothing – Putting a Hard Edge on Soft Science
Notes

Chapter 10: Becoming and Managing the Response-Able Enterprise
A Perspective on Knowledge Management
Learning
Organizational Learning
On the Power and Nature of Insight
Local Metaphors – Knowledge Packaged for Diffusion
Realsearch – One Method for
Building the Response-Able Enterprise
Knowledge Portfolio Management – One Method for
Managing the Response-Able Enterprise
Conclusion
Notes

References

Index

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Created by Paul T. Kidd, Revised July 2001
http://www.CheshireHenbury.com
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