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This is a professional management book that
makes clear the concepts of business agility and responsiveness,
and illustrates how readers can formalise these approaches in
their organisation. The author applies models to all operational
aspects of the organisation, and offers metrics, analytical frameworks,
and exercises for examining how the organisation internalises
and responds to change. The guide makes the concepts of agility
and responsiveness actionable and includes both positive and
negative examples from companies such as Microsoft, HP, Chrysler,
DEC, IBM, Sears and GM. The study also incorporates a framework,
metrics, and exercises. |